Who are you?
What do you do?
Where are you based?
We are based in Reading, Berkshire, and supply website design work in the surrounding area.
When do you work?
Usual office hours are between 9am and 6pm, but we also work in the evenings if we need to.
How long does it take?
It depends entirely on the size of your project, but work is completed quickly to a high standard, and if you are on a very tight deadline, we will work until the site is finished.
I just want something small, can you help?
We can help no matter how small the job is. If you just need a one page site, or a little help on your existing site, we’d love to help.
We’re on a really tight deadline, can you help?
We can indeed! Let us know straight away and we can start work the same day depending on the job.
We’re unhappy with our current website, can you give me your opinion?
Sure, give us a call or send us an email with the the questions you would like answered and we will do our best to help.
How long does it take to get a website online?
It can take as little as a few days for small sites, usually as little as two weeks for larger sites, it depends a lot on how much content you already have.
What makes you different to other website designers?
We are affordable, and all our sites come with free built in SEO. You also don’t need to pay VAT on top of our prices.
What do you need from me to be able to create a great site?
As much information about your business as possible, and all your content. This will enable us to build the site around your content, rather than creating a blank site that needs filling. We give all our clients a questionnaire to fill in about their business so we find it easy to identify what’s important and what we’re going to feature about your company.
Will we need to meet before you can start work?
It’s up to you, we can travel to meet you in the surrounding area, but often things can be just as easy and quick corresponding over the phone and email.
Can you take content from our old site?
Yes, we can save all of your old content to import to your new site.
Can you help us write the content?
We can certainly help you with content, although it’s best that you write the bulk of it because you know your business better than we do! We can of course help with tidying up the copy and identifying keywords to focus on.
Will my website look different in different browsers?
Marginally, things usually do look slightly different in very old browsers, but we try our best to compensate for this. It’s better to look forward than to look backwards though so we focus our attention on the present and the future, and the majority.
What languages do you use to make the website?
We code in php and asp, depending on the platform which is best for your business.
How much does it cost?
Websites start from around £500 for a small site, and go up in price depending on the size, functionality, and amount of design work involved. We are pretty flexible on price and you also don’t need to worry about paying VAT on top of the costs we quote.
What ongoing costs are involved?
Ongoing costs can be very little. You have to pay to renew your hosting and domain names, depending on the domain name these are usually around £10 a year. Hosting for the first year is free, and around £60 – £150 a year after that. This will depend on the size of your site though, but generally, that’s the price for medium sized sites.
How much does hosting cost?
Hosting starts at £60 a year, much lower than a lot of other companies charge.
Do you charge to add new pages?
Usually very little for text updates, but you have the power to manage your own content and we offer support and training to allow you to do this. we charge for significant new work, new designs, layouts and sections etc.
How can I save money?
You can save a lot of money by choosing wordpress as your platform and by managing your own content. We teach you how to do this.
What’s your payment policy?
We ask for 50% of the cost up front, with the remainder to be paid upon launch. Hosting is free the first year and is billed at the start of each year past that.
What guarantees do you offer?
We guarantee that you will be happy with your site, and that we will build your site from the bottom up with SEO in mind.
How do you work out the cost of a website?
We’ve split our costing into three categories, which depend mostly on the size of your site and the design work involved.
We’re a non profit company, do you offer any discounts?
We do, if you are a charity or some kind of local body, speak to us about discounts and packages.
We have a limited budget, what are our options?
We can build you a simple but attractive site, and set you on the path to managing your own content.
Can you just design us a new logo?
Of course, we love designing logos here, and the costs for logos can either be a set amount for a package to choose from, or an hourly rate where we keep designing them until you pick one.
Do you build online shops?
Yes we do. Our online shops can either be built bespoke or on the WordPress WooCommerce platform.
I just have a small local business, do I really need a website?
We think everybody needs a website, no matter how small the business. Even if it’s just a one page site, it means anyone searching for you online will find you, and that new customers can find you if they’re looking in the area.
Can you register domain names?
Yes, and once we’ve registered them, we put it into your contract that you still own them, so if you decide to go somewhere else, we won’t charge you a release fee unlike some other companies.
Can I manage content myself?
Of course, and with wordpress it’s extremely easy! We teach you how to do this, you’ll be surprised how easy it is.
Can I have a similar site to one I like?
If you tell us what you like and what you don’t like about any particular sites before the draft stage, we can take influence from this and produce something for you that’s just what you like. We won’t copy anything specific though.
I found a theme I like, can you customise it?
We should be able to, depending on the format. Just let us know about it and we will be able to give you an answer.
How important is good photography on a website?
Extremely important! If you were looking to buy something online, you’d want as much detail as possible and pictures are no different. Good photography can be the difference between an average website and a beautiful website.
What ongoing seo work can you do?
We can further optimise your site on a monthly basis (assuming you are adding new content) and we can also do some link building for you. We can help you to add new content and teach you how to do the things you will need to do if you are adding new content yourself.
Can you give us an seo report?
We sure can, if you tell us about your website and what you do, we can analyse your site to see how it measures up with our high standards and can point you towards fixing these problems, or we can fix them ourselves.
How much does it matter that I keep my website updated?
It’s extremely important from an SEO basis to keep your content fresh and keyword rich. This will help to keep your rankings on the search engines climbing and to keep your site in your customers eyes.
How can I get listed on google?
By creating a google webmaster account for you, we can add your site to google and tell google exactly where you are and what you do.
Are all your websites SEO friendly?
We build SEO into every website we make, included in the price.